Privacy Policy

Last updated on: 12-03-2024

This privacy policy describes how La Ceramicaria collects, uses, and protects the personal information you may provide when using our website, including information related to financial transactions through our payment gateway, in accordance with Spanish data protection and privacy regulations, including Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD) and the General Data Protection Regulation (GDPR)

Information we collect

We may collect the following personal information when you voluntarily provide it while using our website:

Name
Email address
Contact information, such as mailing address or phone number
Billing and shipping information
Financial data, such as credit or debit card numbers, only when you make a transaction through our payment gateway.

How we use your information

We use the personal information collected for the following purposes:

To process and complete your orders, including payment processing through our payment gateway
To send you information about our products, special offers, or other news we believe may interest you
To improve our products and services
To maintain the security and protection of our website and users
To comply with our legal obligations

Disclosure of information

We will not sell, rent, or share your personal information with third parties, except in the following cases:

When necessary to fulfill a request from you, such as processing an order
When necessary to process payments through our payment gateway
When required or permitted by law, such as responding to a court order or legal request from the government
When necessary to protect our rights, property, or safety, or the rights, property, or safety of other users or the public

Information security

We take reasonable measures to protect personal information from unauthorized access, loss, misuse, or alteration, especially with regard to financial data. We use encryption methods and comply with industry security standards to protect the financial information of our users.

Privacy Rights

You have certain rights regarding your personal data, including the right to access, correct, delete, restrict processing, and object to the processing of your personal data. If you wish to exercise any of these rights, please contact us using the contact information provided below

Changes to our privacy policy

We reserve the right to update this privacy policy at any time. Any significant changes will be notified on our website along with the effective date of the new policy.

Contact

If you have any questions about our privacy policy, or if you wish to exercise your privacy rights, feel free to contact us at contacto@laceramicaria.com